F.A.Q.
Do I need a referral?
In Tennessee, you do not need a referral or prescription to see a physical therapist for up to 6 visits. However, having a referral can be helpful with insurance reimbursement of the services provided. We will be happy to expedite your first few visits without a referral, but may ask you to seek a prescription from a physician after the first few visits. We can make a recommendation for a physician if needed.
Patients with Medicare MUST have a referral.
What type of injuries do you treat?
- neck and back pain/injuries
- hand, wrist, and elbow injuries
- Thoracic Outlet Syndrome (TOS) /upper extremity neurovascular disorders
- knee and hip injuries
- shoulder injuries
- foot and ankle pain/injuries
- post-surgical rehabilitation
- sports injuries
- arthritis
- general weakness/conditioning
- upper extremity lymphedema management
- Gait and Balance
How long is each appointment?
Your initial appointment will last approximately one hour. Appointment lengths for follow-up visits can be between 40 minutes to an hour
What do I need to bring with me to my first appointment?
You will need to bring with you: your insurance card, Valid Photo I.D, script/prescription from your doctor, new patient paperwork.
Filling out the registration form online beforehand will expediate the registration process.
Will my insurance cover therapy?
Most insurance companies do cover physical therapy. Our office staff can verify your insurance coverage and help you to understand your benefits. Here's some more information about Provision and insurance coverage.
What form of payment do you accept?
For your convenience, we gladly accept cash, check and all major credit cards (Visa, Mastercard, Discover and American Express)
Will I have to pay anything up front?
If your insurance requires a co-pay, co-insurance or deductible, these will be collected at the time of service. Our office staff will estimate the cost of each visit and collect at the time of service.
